1. What is Shmurah Matzah? How is it different from regular Matzah?
Shmurah Matzah means Matzah that has been guarded. For Matzah to be considered Kosher for Passover,” it must be entirely free of leaven, meaning the dough is not allowed to rise at all before baking. To make sure no pre-bakin’ shakin’ goes on, the flour and the water – the sole ingredients of Matzah – are carefully guarded from before harvest and before drawing respectively and kept far away from each other.
4. How do I track my order?
As soon as your order is shipped which is usually within 1 business day, we’ll email a tracking number to you so you can follow its progress.
5. Do you guarantee whole Matzahs?
While we can ensure that all of our Matzah leaves the warehouse whole, shipping and handling may cause breakage and we cannot guarantee its condition at time of delivery.
6. What is your return policy?
All of our sales are final. In an unusual situation, please contact our customer service department so we can do our best to help you.
7. What are the ingredients in Matzah?
All Matzahs contain flour and water only. Besides for the traditional wheat flour Matzah, we stock a singular list of specialty Matzahs including whole wheat, spelt and gluten-free oat.
10. What can I do with broken Matzahs?
According to tradition, whole Matzahs should be used on the Seder plate and for the blessing at the beginning of each Passover meal. For everything else, there’s Broken Matzah.
12. Who needs specialty Matzahs and why does it cost so much?
Someone on a no-wheat diet can now choose to eat spelt or gluten-free oat Shmurah Matzah. Oat and spelt Matzah is produced in small amounts in a handful of bakeries worldwide making it very expensive to import and distribute.
13. If I buy Matzah and it later goes on sale, can I get a price adjustment?
no, the price you originally paid is the price you agreed to pay.